It goes without saying that the health and safety of our employees, customers and partners is paramount. Based on guidance from the World Health Organization, we have taken steps to mitigate COVID-19 impact on the health and safety of our employees and customers, and to maintain our customer and vendor experiences.
Be assured that we are committed to maintaining the highest quality sales and customer service you deserve from us. As a global organization with operations worldwide, we are committed to maximum efforts to safeguard our supply chain, so that customers receive product in a timely manner during this period.
We have asked employees in select locations and functions to work from home. Employee travel is limited to mutually consensual customer visits on customer sites. By and large all other employee travel is suspended, both international and domestic. Given many of our customers have implemented similar travel policies, we have instructed employees to leverage technology and conduct internal and external meetings virtually as much as possible. We have also made the tough, but prudent, decision to cancel all large-scale events across the globe.
This is an unprecedented time for everyone, and the situation is changing daily. We are committed to maintaining our business operations and ensuring you continue to receive the highest quality service without disruption.
Thank you for your continued trust in Biotage.
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