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Service Agreements - Europe

Biotage Technical Support and Service

service stamp

With a Biotage Service Agreement you avoid unexpected expenses and order administration for service visits. Biotage systems covered by a Service Agreement receive priority service attention.

 

SERVICE & SUPPORT

Part No. Description Product type Pack Size Price
SER-ATL-SAL Service Agreement - Limited - Atlantis Service & Support 1 Log in for price
SER-ATL-SAP Service Agreement - Priority - Atlantis Service & Support 1 Log in for price
SER-DALT-SAP Service Agreement - Priority - Isolera Dalton Service & Support 1 Log in for price
SER-EDV-SAP Service Agreement - Priority - Endeavor Service & Support 1 Log in for price
SER-ELSD-SAL Service Agreement - Limited - ELSD Detector Service & Support 1 Log in for price
SER-ELSD-SAP Service Agreement - Priority - ELSD Detector Service & Support 1 Log in for price
SER-IA-SAL Service Agreement - Limited - Alstra Service & Support 1 Log in for price
SER-IA-SAP Service Agreement - Priority - Alstra Service & Support 1 Log in for price
SER-IC-SAL Service Agreement - Limited - Initiator Service & Support 1 Log in for price
SER-IC-SAP Service Agreement - Priority - Initiator Service & Support 1 Log in for price
SER-IC60-SAL Service Agreement - Limited - Initiator w Robot 60 Service & Support 1 Log in for price
SER-IC60-SAP Service Agreement - Priority - Initiator w Robot 60 Service & Support 1 Log in for price
SER-IC8-SAL Service Agreement - Limited - Initiator w Robot 8 Service & Support 1 Log in for price
SER-IC8-SAP Service Agreement - Priority - Initiator w Robot 8 Service & Support 1 Log in for price
SER-IP-SAL Service Agreement - Limited - Initiator Plus Service & Support 1 Log in for price
SER-IP-SAP Service Agreement - Priority - Initiator Plus Service & Support 1 Log in for price
SER-IP60-SAL Service Agreement - Limited - Initiator Plus w Robot 60 Service & Support 1 Log in for price
SER-IP60-SAP Service Agreement - Priority - Initiator Plus w Robot 60 Service & Support 1 Log in for price
SER-IP8-SAL Service Agreement - Limited - Initiator Plus w Robot 8 Service & Support 1 Log in for price
SER-IP8-SAP Service Agreement - Priority - Initiator Plus w Robot 8 Service & Support 1 Log in for price
SER-IS1-SAL Service Agreement - Limited - Isolera 1 Service & Support 1 Log in for price
SER-IS1-SAP Service Agreement - Priority - Isolera 1 Service & Support 1 Log in for price
SER-IS4-SAL Service Agreement - Limited - Isolera 4 Service & Support 1 Log in for price
SER-IS4-SAP Service Agreement - Priority - Isolera 4 Service & Support 1 Log in for price
SER-ISLS-SAL Service Agreement - Limited - Isolera LS Service & Support 1 Log in for price
SER-ISLS-SAP Service Agreement - Priority - Isolera LS Service & Support 1 Log in for price
SER-ISP-SAL Service Agreement - Limited - Isolera Prime Service & Support 1 Log in for price
SER-ISP-SAP Service Agreement - Priority - Isolera Prime Service & Support 1 Log in for price
SER-RT-SAL Service Agreement - Limited - Rapid Trace Service & Support 1 Log in for price
SER-RT-SAP Service Agreement - Priority - Rapid Trace Service & Support 1 Log in for price
SER-SPD-SAP Service Agreement - Priority - SPE Dry Service & Support 1 Log in for price
SER-SPW-SAL Service Agreement - Limited - SP Wave Service & Support 1 Log in for price
SER-SPW-SAP Service Agreement - Priority - SP Wave Service & Support 1 Log in for price
SER-SY1-SAL Service Agreement - Limted - Syro I Service & Support 1 Log in for price
SER-SY1-SAP Service Agreement - Priority - Syro I Service & Support 1 Log in for price
SER-SY2-SAL Service Agreement - Limited - Syro II Service & Support 1 Log in for price
SER-SY2-SAP Service Agreement - Priority - Syro II Service & Support 1 Log in for price
SER-SYW-SAL Service Agreement - Limted - Syro Wave Service & Support 1 Log in for price
SER-SYW-SAP Service Agreement - Priority - Syro Wave Service & Support 1 Log in for price
SER-TV-SAP Service Agreement - Priority - TurboVap Service & Support 1 Log in for price
SER-V10-SAL Service Agreement - Limited - V-10 Classic Evaporator Service & Support 1 Log in for price
SER-V10-SAP Service Agreement - Priority - V-10 Classic Evaporator Service & Support 1 Log in for price

What is Included?

First Year Maintenance Plan (FYMP)

Adds a Preventative Maintenance visit and preferential response time of 3 business days* to your standard warranty. Also includes costs for initial installation and training upon delivery of your new Biotage equipment.

Priority Service Agreement

Includes one Preventative Maintenance visit. In case of a breakdown, you will receive a 3 days* preferential response time as well as free Labor, Travel and Service Parts.

Limited Service Agreement

Includes one Preventative Maintenance visit. In case of a breakdown, you will receive a 5 days* preferential response time as well as free Labor and Travel. Service Parts not included in PM checklist come with a 25% discount.

Questions?

Request a Quote >
Contact 1-point-Support >

Service Agreement Overview

Biotage EU service agreement and support overview

Benefits

Preventative Maintenance Visit

A trained Biotage service engineer visits your site to carry out system-specific maintenance and verify that system performance complies with Biotage specifications.

Value

The cost of a Service Agreement can be significantly less than the price of a single repair.

Control

Your annual maintenance costs are fixed with no surprises.

No Hassle

Eliminate the time to generate and approve a purchase request.

Optimize Uptime

Simply contact 1-Point Support and receive priority scheduling of a service engineer.